Privacy Policy

PeakForge Marketing ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

By submitting your information through our forms, you consent to the practices described in this policy.

1. Data we collect

We may collect and process the following personal data:

• Contact details: your full name, email address, and mobile phone number;
• Business information: your business name, business type, website, and any details you share about your business and goals;
• Marketing preferences: your monthly marketing budget, start timeline, and growth objectives;
• Messages: any message or enquiry you send us through our contact form;
• Technical data: information collected automatically through cookies, such as your browser type, device, and how you use the site. See our Cookies & Data Policy.

2. How we use your data

We use your personal data for the following purposes:

• To respond to your enquiry and provide the information or services you request;
• To assess whether our services are a good fit for your business and to prioritise leads based on budget and timeline;
• To contact you about our services, including by email or phone, where you have indicated you are interested;
• To improve our website, services, and marketing efforts;
• To comply with any legal obligations.

3. Legal basis for processing

We process your personal data on the following legal bases under the UK GDPR:

• Consent: where you have given us consent to process your data, for example by submitting a form;
• Contractual necessity: where processing is necessary to take steps before entering into a contract with you, or to perform a contract;
• Legitimate interests: where processing is in our legitimate interests to operate and improve our business, provided this does not override your rights.

4. Sharing your data

We do not sell your personal data. We may share your data with trusted third-party service providers who help us operate our business — for example, email and marketing platforms — but only where they process your data on our behalf and under appropriate data processing agreements. We may also disclose your data where required by law.

5. Data retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by law. Leads and enquiries are kept for the duration of our relationship with you and for a reasonable period afterwards to allow us to respond to future enquiries, unless you request deletion.

6. Your rights

Under the UK GDPR, you have the following rights regarding your personal data:

• The right to be informed about how we use your data;
• The right of access to your personal data;
• The right to rectification of inaccurate or incomplete data;
• The right to erasure (also known as the right to be forgotten);
• The right to restrict or object to processing;
• The right to data portability;
• The right to withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the details below.

7. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your data, or to exercise any of your rights, please contact us at will@peakforgemarketing.com.